Frequently Asked Questions
Please read our FAQ before sending us a message.
FREQUENTLY ASKED QUESTIONS
- Once you successfully place your order with us, our system will send you a new order confirmation email to your email address. Please carefully check your order contents and delivery address. You should contact us as soon as possible if you find any mistakes in your order with us.
- Our staff will pick the products and pack your order in a discreet packaging.
- Australia Post will collect your parcel from our warehouse at 2:00PM. Our system will send you an order dispatched email that includes a tracking number for your parcel. Please kindly track your parcel at https://auspost.com.au after 5 hours you receive your tracking number.
- Normally Express Post will deliver your order to you in 1-3 business days.
Send us an email
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.